Privacy Policy

Last updated: June 12, 2025

Back On Market Docs (“we”, “us”, “our”) respects your privacy. This policy explains:

• What information we collect;
• How we use, store, and share it;
• Your choices and rights.

1. Information We Collect

• Account Data: Name, email, password hash, role.
• Reports: Metadata you upload (address, inspector, PDF files).
• Payment & Commission: Purchase records, payout requests.
• Analytics: View/download counts per report.
• Communications: Emails you send via Contact or Password-Reset flows.

2. How We Use Your Data

• To authenticate you and manage your account.
• To store and serve your uploaded reports via Azure Blob Storage.
• To process purchases and calculate commissions.
• To send transactional emails (password resets, report-ready notices).
• To improve our service through anonymized analytics.

3. Data Sharing

• We never sell or rent your personal data.
• We share with third-party providers only as needed to operate:
  • Azure Blob Storage (Microsoft) for hosting files and JSON data.
  • SendGrid for transactional email delivery.
  • USPS API for address standardization.

4. Cookies & Tracking

We use essential cookies for authentication and session management. No third-party advertising cookies are used.

5. Your Rights

You may:

• Access, correct, or delete your account data via your Account page.
• Opt-out of analytics by disabling cookies in your browser.
• Contact us at bomdocs.llc+support@gmail.com for any data requests.

6. Security

We use industry-standard measures (HTTPS, hashed passwords, Azure RBAC) to protect your data.

7. Changes

We may update this policy. We’ll notify you by posting the new date above.